In the episode “How to make sure everyone’s aligned with your company’s north star” of the Taking the Lead podcast, host Christina Brady talks with Renee Psenka, Head of Revenue Operations at RudderStack. The discussion revolves around the importance of alignment within a company and the role of leadership in achieving this. Psenka, who has previously worked in sales operations at Bolt and as a business architect at Cisco, shares her insights on leadership, ambition, and the significance of understanding customer perspectives.

She emphasizes that good leaders should be able to make confident decisions and bring people along. She also highlights the importance of understanding the current state of affairs from the customer’s viewpoint to craft the best solutions for their problems. Psenka believes that alignment is the key to success in business, and it’s crucial to ensure that everyone is aligned to the same north star. The episode also touches upon the concept of ambition, the transition from being a contributor to a leader, and the importance of effective communication.